CUSTOMER CARE

Store Policy

At Tiny Ocean, safety is paramount. Our safety policy is the cornerstone of our operations, emphasizing clear roles and responsibilities for all team members. We invest in ongoing safety training, hazard identification, and robust emergency response plans. We prioritize the proper use of safety equipment and encourage incident reporting for continuous improvement.

We invest significantly in ongoing safety training, ensuring that our team is well-equipped with the knowledge of safety procedures and protocols that pertain to their roles. Our commitment extends to proactive hazard identification, with regular assessments to detect and mitigate potential risks in our facilities.

Privacy & Safety

Tiny Ocean deeply respects your privacy. Our privacy policy ensures transparent data practices. We collect data for specific purposes, protect it with stringent security measures, and adhere to data retention standards. You have the right to control your data and can reach out to us with any privacy-related inquiries or requests. We are committed to upholding data protection standards and providing you with a secure and respectful experience at Tiny Ocean.

Your data is employed exclusively for specific purposes, including order processing, delivering outstanding customer support, and personalizing our marketing efforts to align with your preferences. We never utilize your data for unrelated purposes without your explicit consent.

Payment Methods

Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Simply enter your card details during checkout for a secure transaction.
PayPal: If you prefer using your PayPal account, you can select this option during checkout. It provides a secure and convenient way to make your purchase.
Apple Pay: For Apple users, you can make quick and secure payments using Apple Pay on compatible devices. Look for the Apple Pay option during checkout.
Google Pay: If you're using an Android device, you can use Google Pay for a fast and secure payment process. Look for the Google Pay option during checkout.
Shop Pay: Our Shop Pay option offers a streamlined and secure checkout process, making it easy to complete your purchase with just a few clicks.

Please note that payment methods may vary depending on your location, and we continuously work to provide additional payment options to best serve our customers. If you have any specific payment-related questions or concerns, please feel free to contact our customer service team, and they will be happy to assist you.